There are items in your shopping bag.

Contact Us

Our values – beautiful apparel, exceptional service and deep appreciation for our customers – are the heart of our business. Use the links to the left to learn about our policies, or contact us by email or phone with any questions or suggestions.

Toll Free Customer Service:
Customer Service Phone Hours:
7:00 AM - 1:00 AM (ET)
7 days a week
Sales and Live Chat Hours:
7:00 AM - 1:00 AM (ET)
7 days a week
Customer Service email:
7:00 AM - 1:00 AM (ET)
7 days a week
Mailing Address:
11215 Metro Parkway
Fort Myers, FL 33966
United States
TTY/ TDD Phone:
We accept calls from persons with a hearing or speech disability through the federal Telecommunications Relay Service (TRS) by calling 888-634-1816, which supports various methods of interaction, including video over the Internet and TTY/TDD devices. Find more information at the FCC website.

Help for Our Associates

If you're an employee of Chico's, White House | Black Market or Soma Intimates and find yourself in an emergency situation, such as a natural disaster, please give us a call at 877.488.6975. We're always here to help our associates in any way we can.

Chat Live With a Chico's Off the Rack Stylist

Start Chat