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Contact Us

Our values – beautiful apparel, exceptional service and deep appreciation for our customers – are the heart of our business. Use the links to the left to learn about our policies, or contact us by chat or email with any questions or suggestions.

Live Help:
Start Chat with customer service
Live Chat Hours:
8:00 AM - 10:00 PM (ET)
7 days a week
Customer Service email:
7 days a week
For current status on your order we recommend you contact us through Customer Service at 888.855.4986 or Chat with one of our associates.
International orders:
Mailing Address:
11215 Metro Parkway
Fort Myers, FL 33966
United States
Toll Free Customer Service:
Available to support TTY
Sales and Customer Service Phone Hours:
7:00 AM - 10:00 PM (ET)
7 days a week

Help for Our Associates

If you're an employee of Chico's, White House | Black Market or Soma Intimates and find yourself in an emergency situation, such as a natural disaster, please give us a call at 855.825.5851. We're always here to help our associates in any way we can.